Who We Work With
We take on a small number of clients each year. This is who they tend to be.
About
About Lumen
Lumen exists because of a pattern we kept seeing. The people who most struggle to meet somebody are frequently not the ones you would expect — they are accomplished, well-liked, busy, and surrounded by people who assume they must be fine. What they lack is not options. It is somebody whose job it is to think about them specifically. A friend who introduces two people is doing exactly what we do; they just only do it twice in their life and by accident. So we made it deliberate. We take a small number of clients, we spend real time with each of them, and we make introductions the way a very well-connected friend would if they had the time and were paying attention. We are careful about who we take on, because everybody we accept is somebody else’s introduction.
Who we work with
We are not for everybody, and that is the point
- 01
People who are genuinely ready
Not "open to it". Ready — out of the last thing, clear about what they want, and with room in their life for somebody. We ask directly and we can usually tell.
- 02
People who are interesting on a Tuesday
Achievement is not what makes somebody good to be around. We look for curiosity, humour and the ability to be still. Our clients tend to have accomplished a great deal and to lead with none of it.
- 03
People who will take our advice
The introductions that work are frequently not the ones a client would have chosen from a photograph. Working with us means being willing to be surprised.
- 04
People who are kind
We have declined clients for this reason and we would again. Everybody we introduce is somebody else’s introduction too.
How it works
How an introduction is made
- Request a conversation
A conversation
Forty minutes, confidential, no obligation and no charge. We ask what you are looking for and — more usefully — what has not worked so far.
- 02
Getting to know you properly
If we both want to go on, we spend two or three hours together. It is the part clients say they did not expect to enjoy and always do.
- 03
The search
We look through the people we know, the people we can reach, and — where it is right — we go and find somebody specific. That last part is what a matchmaker is actually for.
- 04
The introduction
We tell you about them properly first: who they are, why we think this, and what we are less sure about. If you want to meet, we arrange it. Neither of you handles the logistics.
- 05
Afterwards
We speak to you both, separately, within a few days. What we learn shapes the next introduction — which is why the fourth is usually better than the first.
Enquire
Start with a conversation
Forty minutes, confidential, and an honest answer about whether we are the right people for you.