About
A small number of clients. Introductions made by hand.
About
About Lumen
Lumen exists because of a pattern we kept seeing. The people who most struggle to meet somebody are frequently not the ones you would expect — they are accomplished, well-liked, busy, and surrounded by people who assume they must be fine. What they lack is not options. It is somebody whose job it is to think about them specifically. A friend who introduces two people is doing exactly what we do; they just only do it twice in their life and by accident. So we made it deliberate. We take a small number of clients, we spend real time with each of them, and we make introductions the way a very well-connected friend would if they had the time and were paying attention. We are careful about who we take on, because everybody we accept is somebody else’s introduction.
About
About Lumen
Lumen exists because of a pattern we kept seeing. The people who most struggle to meet somebody are frequently not the ones you would expect — they are accomplished, well-liked, busy, and surrounded by people who assume they must be fine. What they lack is not options. It is somebody whose job it is to think about them specifically. A friend who introduces two people is doing exactly what we do; they just only do it twice in their life and by accident. So we made it deliberate. We take a small number of clients, we spend real time with each of them, and we make introductions the way a very well-connected friend would if they had the time and were paying attention. We are careful about who we take on, because everybody we accept is somebody else’s introduction.
Who we work with
We are not for everybody, and that is the point
- 01
People who are genuinely ready
Not "open to it". Ready — out of the last thing, clear about what they want, and with room in their life for somebody. We ask directly and we can usually tell.
- 02
People who are interesting on a Tuesday
Achievement is not what makes somebody good to be around. We look for curiosity, humour and the ability to be still. Our clients tend to have accomplished a great deal and to lead with none of it.
- 03
People who will take our advice
The introductions that work are frequently not the ones a client would have chosen from a photograph. Working with us means being willing to be surprised.
- 04
People who are kind
We have declined clients for this reason and we would again. Everybody we introduce is somebody else’s introduction too.
The team
The people you will work with
A small team. You will work with one of us, not with a queue.
Isabelle
Founder & Matchmaker
Eleven years matchmaking
Started the service after fifteen years in executive search, having noticed that the hard part of both jobs is the same one: understanding what somebody actually needs as opposed to what they have asked for.
Marcus
Matchmaker
Seven years
Handles most of our clients outside Europe and does the post-introduction conversations. Trained as a psychotherapist, which is exactly as useful as it sounds.
Rania
Matchmaker & Client Care
Four years
Joined from hospitality and brought its standards with her. She is the reason nobody in this service has ever had to chase us for an answer.
