Care for your animal, explained to you

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Verano

Care for your animal, explained to you

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Same-day and emergency care

Appointments held every day, and cover every night of the year.

What is involved

Same-day and emergency care

Acutely unwell animals, injuries and emergencies

Appointments held daily for animals that are unwell. Ring before you set off so the team is ready and, if it sounds urgent, so we can advise you what to do on the way. Out of hours the number on the contact page is answered every night of the year by a vet who has access to your animal’s records.

What the appointment includes

  • Immediate assessment and stabilisation
  • Pain relief as a first step, not an afterthought
  • Diagnostics on site where they are needed urgently
  • A telephone call before any change to the plan or the estimate
  • Access to your animal’s full record out of hours
Appointment length
20–30 minutes
Number of visits
One, with follow-up as needed
Afterwards
Depends on what is found; explained before anything is done.
Price guide
from £95
Same-day and emergency care
Book an appointment

Prices are a guide. You will be given a written estimate after an examination.

How it works

How an appointment works

  1. 01

    Register

    A few minutes at reception or online. We request your animal’s history from your previous practice so it is here before you need it.

  2. 02

    Ring us

    Tell us what you have noticed and how long for. It decides whether this is a routine appointment or an animal we need to see now.

  3. 03

    Examination

    A full examination and a discussion of what we think. Nothing further happens without an estimate and your agreement.

  4. 04

    Diagnostics and treatment

    Bloods, imaging and treatment on site. If anything changes the estimate, we ring you before we go ahead.

  5. 05

    Going home

    Written instructions, pain relief where it is needed, and a booked check rather than a suggestion to ring if you are worried.

Questions we are asked

Ring the out-of-hours number on the contact page. It is answered every night of the year by a vet with access to your animal’s records. Ring before you set off so they are ready for you.

Appointments

Book an appointment

Same-day appointments are held for animals that are unwell. Tell us what you have noticed and how long it has been going on.

Book an appointmentContact the clinic