Care for your animal, explained to you

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Verano

Care for your animal, explained to you

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Questions we are asked

Ring the out-of-hours number on the contact page. It is answered every night of the year by a vet with access to your animal’s records. Ring before you set off so they are ready for you.

Before you come

Emergencies and out of hours

Ring before you set off

It lets the team prepare, and lets us advise you what to do on the way. It genuinely changes outcomes.

The out-of-hours number is on the contact page

Answered every night of the year by a vet who can see your animal’s records.

Bring what has happened

The packet of whatever was eaten, a photograph of the wound, or a sample. All three are more useful than a description.

A carrier for cats, a lead for dogs

A frightened animal in a waiting room is a risk to itself and to everybody else.

Checklist

What to bring

  • Your animal’s vaccination card and any history from a previous practice
  • The packaging of anything that has been eaten
  • A urine or faeces sample if that is what has been asked for
  • Your insurance policy number, if you have one

Contact

How to reach Verano

Call the practice during opening hours. For anything outside them, the out-of-hours number is on this page.

Book an appointment
When we answer the telephone
During opening hours. Outside them, leave a message and we will call back.
How quickly we reply
We come back to messages the same working day wherever we can.

Register your pet

Registering takes a few minutes and means we have your animal’s history before you need us urgently.

Book an appointment