What counts as an emergency, who to ring, and what happens when you arrive.
It lets the team prepare, and lets us advise you what to do on the way. It genuinely changes outcomes.
Answered every night of the year by a vet who can see your animal’s records.
The packet of whatever was eaten, a photograph of the wound, or a sample. All three are more useful than a description.
A frightened animal in a waiting room is a risk to itself and to everybody else.
Checklist
What to bring
Before you come
It lets the team prepare, and lets us advise you what to do on the way. It genuinely changes outcomes.
Answered every night of the year by a vet who can see your animal’s records.
The packet of whatever was eaten, a photograph of the wound, or a sample. All three are more useful than a description.
A frightened animal in a waiting room is a risk to itself and to everybody else.
Checklist
What to bring
Appointments
Same-day appointments are held for animals that are unwell. Tell us what you have noticed and how long it has been going on.