Network
Depots, lanes and the coverage behind a delivery date.
Central hub
Trunking and sortation
The overnight sortation hub every depot trunks into, which is what makes a next-day promise arithmetic rather than optimism.
- Overnight trunking
- Cross-dock bays
- Night sortation
Regional depots
Local delivery
Depots covering the delivery areas, each with its own fleet and traffic office so a query is answered by someone local.
- Local fleet and drivers
- Same-day collection cut-offs
Warehousing
Storage and fulfilment
Racked, ambient and temperature-controlled storage, including bonded space for goods not yet cleared.
- Ambient, chilled and bonded
- Pick and pack fulfilment
- Stock visible in real time
Inside the company
A look at how we work
By the numbers
Lumen in figures
- 99.4%
- dispatch accuracy
- 120k sq ft
- of warehousing
- 24 hrs
- standard dispatch turnaround
- 30+
- destination countries
How we work
What working with us looks like
Four stages, and you will always know which one you are in.
- 01
Review
Your lanes, volumes and current costs, looked at properly. Sometimes the answer is that you are already fine.
- 02
Quote
A realistic price and a lead time we will hold to, with the assumptions written down.
- 03
Onboard
Systems integrated, stock received and a parallel run where the risk warrants one.
- 04
Run & review
Monthly performance reporting and a periodic review aimed at taking cost out of your lanes.
Find us
How to reach us
Send us a message and we will come back to you within one working day.
Get a quote- Office hours
- Monday to Friday, 9am – 5.30pm
- Response time
- We answer enquiries within one working day
Let us look at your lanes
Send us your current volumes and destinations and we will come back with a realistic quote and a lead time we will hold to.
Get a quote