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Moving fulfilment without missing a day

A growing consumer brand

Moving fulfilment without missing a day

Peak season eight weeks away, and the incumbent had stopped coping.

The challenge

Dispatch accuracy had fallen below ninety per cent at the previous provider and peak was approaching. A failed migration would have been worse than staying.

What we did

A parallel run for three weeks with new orders routed to us and the back catalogue drawn down at the incumbent, so there was never a single cutover to get wrong.

The outcome

Migration completed before peak with no missed dispatch day, and accuracy above ninety-nine per cent since.

Results

What changed

0
missed dispatch days
99.4%
dispatch accuracy
3 wks
parallel run

Services

What we handle

Freight, storage and fulfilment, under one account.

Freight forwarding

Air, sea and road, arranged and tracked end to end.

Warehousing & storage

Secure space, accurate stock, and stock you can see.

Order fulfilment

Pick, pack and ship, integrated with your store.

Distribution & final mile

Your own network, or ours.

Customs & compliance

Declarations done correctly, so goods do not sit.

Supply chain support

A named contact who knows your business.

All services

Let us look at your lanes

Send us your current volumes and destinations and we will come back with a realistic quote and a lead time we will hold to.

Get a quote