Clearing a backlog that had goods sitting at the border
A first-time importer
Consignments held for weeks on classification errors.
The challenge
Repeated holds caused by incorrect tariff classification, with storage charges accruing and no clear route out.
What we did
We reclassified the product range correctly, cleared the held consignments, and put a standing classification reference in place so it could not recur.
The outcome
Backlog cleared within days and no further holds since.
Results
What changed
- 4 days
- to clear the backlog
- 0
- holds since
Services
What we handle
Freight, storage and fulfilment, under one account.
Freight forwarding
Air, sea and road, arranged and tracked end to end.
Warehousing & storage
Secure space, accurate stock, and stock you can see.
Order fulfilment
Pick, pack and ship, integrated with your store.
Distribution & final mile
Your own network, or ours.
Customs & compliance
Declarations done correctly, so goods do not sit.
Supply chain support
A named contact who knows your business.
Let us look at your lanes
Send us your current volumes and destinations and we will come back with a realistic quote and a lead time we will hold to.
Get a quote