Giving a team back a day a week
A national distributor
The same eleven steps, forty times a day, automated.
The challenge
A team of twelve spent most of every morning on data entry that moved information between two systems neither of them controlled.
What we did
We mapped the process as it was actually performed, not as it was documented, and automated the eight steps that never varied while leaving the three that needed judgement.
The outcome
Around a day a week returned to each person on the team, and a measurable fall in the errors that used to reach customers.
Results
What changed
- ~1 day
- per person per week
- −74%
- data entry errors
In their words
What customers say
We replaced nine systems and nobody lost a week to the switchover. That has never happened to us before.
The audit trail is why we bought it and why we have stayed. Evidence is now a by-product of the work.
Support answers are written by someone who has read the code. It shows.
See it on your own data
A thirty-minute demo, run against a problem you actually have. No slides unless you ask for them.
Book a demo