Care for children, explained to parents

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Cassia

Care for children, explained to parents

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Appointments

Book an appointment

Tell us your child’s age and what is worrying you, and we will book the right clinic and the right length of appointment.

Book an appointmentContact the clinic

Call to speak to the team, or send a message describing what is happening and how long it has been going on.

Before you come

Your visit

Bring the red book

The earlier measurements and the vaccination record in it are genuinely useful and rarely available anywhere else.

Bring your questions written down

Everybody forgets at least one. We would rather go through a list than have you remember in the car park.

Tell us if your child is frightened

It changes how we run the appointment. Most of an examination can be done on your lap.

Bring a photograph of anything intermittent

Rashes and swellings never appear at the appointment. A photograph on your phone is real evidence.

Checklist

What to bring

  • Your child’s personal child health record (the red book)
  • A list of any medicines, including inhalers and creams
  • Photographs of any rash or swelling that comes and goes
  • Any letters from your GP, health visitor or school

Questions we are asked

We hold same-day appointments every day for children who are unwell. Ring the clinic and describe what is happening and how long it has been going on, and the team will find the right slot.

Contact

How to reach Cassia

Call to speak to the team, or send a message describing what is happening and how long it has been going on.

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When we answer the telephone
During opening hours. Outside them, leave a message and we will call back.
How quickly we reply
We come back to messages the same working day wherever we can.