About Metricly
Our story
How Metricly works
Metricly started inside an operations team, solving a problem with spreadsheets that had grown past what spreadsheets can do. That origin still shows: we build for the person doing the job rather than for the person buying the software, and we would rather ship something narrow that works than something broad that demonstrates well. We are deliberate about scope. Every request is weighed against whether it makes the product better for the people already using it, and a lot of them are politely declined.
- 99.95%
- uptime over the last year
- 6 wks
- median time to live
- <2 hrs
- median first response
- 96%
- annual retention
How we work
What working with us looks like
Four stages, and you will always know which one you are in.
- 01
Demo
Thirty minutes against a problem you actually have. We will tell you if the product is a poor fit.
- 02
Trial
A real environment with your data in it, for a fortnight, with someone on hand.
- 03
Implement
A named lead, a written plan, migration and training. Most customers are live inside six weeks.
- 04
Run
Quarterly reviews, a published roadmap, and support from the team that writes the code.
Why us
What makes us different
01
Built for the person doing the job
If it is not faster than the spreadsheet it replaces, it has failed, whatever the demo looked like.
02
Deliberately narrow
We say no to most feature requests. It is why the product is still coherent.
03
Everything is logged
Every change has a who, a when and a before. That is what makes the platform safe to run critical work on.
04
Support by the people who build it
Your support ticket is answered by an engineer, not by a script.
Inside the company
A look at how we work
See it on your own data
A thirty-minute demo, run against a problem you actually have. No slides unless you ask for them.
Book a demo