Your family doctor, when you need one

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Cassia

Your family doctor, when you need one

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Fees

What we charge for, what is covered, and how payment works.

Appointment fees

Quoted by appointment type before you book. A longer appointment costs more because it is longer.

Tests and investigations

Bloods and investigations are charged separately and quoted before they are done. Nothing is added without asking you.

Insurance

Some policies cover private GP appointments. Check yours; many cover the referral onward rather than the appointment itself.

Reports and paperwork

Insurance forms, occupational reports and medicals carry their own fee, which is quoted before the appointment.

Before you come

Registering and being seen

Registering takes a few minutes

Online or at reception. We request your previous records, which usually arrive within a fortnight.

Say what it is about when you book

Reception is not being nosy — it is how they give you the right length of appointment with the right person.

One main problem per appointment

If you have several, say so and ask for a longer slot rather than trying to fit them into fifteen minutes.

Bring your medicines

Or a printed list, including anything bought over the counter or prescribed elsewhere.

Checklist

What to bring

  • A list of your current medicines, including anything over the counter
  • Details of your previous practice, if you are registering
  • Photographs of any rash or symptom that comes and goes
  • Any letters or results from a hospital or another practice

Appointments

Book an appointment

Same-day appointments are released each morning for people who are unwell. Routine appointments and clinics can be booked further ahead.

Book an appointmentContact the clinic