Questions we are asked
We look, we talk, and we do not treat. You will get a written plan and time to think about it. Tell us when you book that you are anxious and we will give you a longer appointment and agree a stop signal before we start.
Before you come
Your first appointment
Allow 45 minutes
A first examination is longer than a routine check-up because we are building a record from scratch.
Nothing is treated on the day
Unless you are in pain. Otherwise the first visit is for looking, explaining and planning.
You will leave with a written plan
Itemised, priced, and yours to take away and think about.
Tell us if you are anxious
It changes how we book the appointment and how we run it. It is the most useful thing you can tell reception.
Checklist
What to bring
- A list of any medicines you take
- Details of any medical conditions or allergies
- Your insurance or payment plan details, if you have them
- Any recent radiographs or letters from another practice
Contact
How to reach Cassia
Call the practice, or send a message and we will come back to you the same working day.
Book an appointment- When we answer the telephone
- During opening hours. Outside them, leave a message and we will call back.
- How quickly we reply
- We come back to messages the same working day wherever we can.
Ready when you are
Whether it is a check-up you have put off or something that has started hurting, we will find you a time.
Book an appointment